Contact us

We're here for every ball

Questions about gameplay, your account, your points, or a partnership? Reach the right team below, most messages get a reply within a few hours.

Gameplay & rules

Picks, results, game formats and how player values move.

trading@lineup.app

KYC & account

Verification, profile, security and account recovery.

kyc@lineup.app

Points & wallet

Adding points, redemptions, UPI issues and points history.

payments@lineup.app

Partnerships

Media, leagues, sponsorships and business development.

partners@lineup.app

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LineUp HQ
12th Floor, Prestige Tech Park
Marathahalli – Sarjapur ORR, Bengaluru 560103
In-app support
9 AM – 2 AM IST, every match day
Response time
Usually under a few hours
Follow LineUp
FAQ

Quick answers

No. LineUp is a skill-based cricket strategy game. Your results depend on reading the game: which players to back, when to join and leave, and how to manage your entries. It is intended for users 18 and over, and gameplay carries the risk of losing points.
Each player has a live fan board. A fair-value model nudges the reference value on every on-field event, runs, wickets, milestones, and the board refreshes as fans back and fade the player. The value you see is set by real fan picks, never by the house.
Every pick has a clock. Over settles within an over, Match settles at the end of a match, Series runs across a Test or series, and Season holds through a whole tournament. You choose the format when you make your pick.
Add points and redeem them instantly over UPI from your in-app wallet. Your points are held in a secured account, and every transaction is logged in your history. You can start playing with as little as 10 points.
Your points are kept in a secured account, separate from company accounts, KYC keeps the game clean, and per-player circuit limits guard against runaway values. Every pick and confirmation is timestamped and auditable.
LineUp features 180+ players across international and major league cricket. Games open ahead of each fixture and play live ball-by-ball during the match, with the most fan activity while a match is in play.